Frequently Asked Questions
Do you serve Grand Chapters and individual members?
Yes. Retail orders ship to individual members; Grand Chapters, local chapters, and distributors can apply for wholesale B2B accounts with tier and package pricing.
Can items carry our chapter name and number?
Yes — badges and eligible pieces are manufactured with your chapter name and number. Provide the exact spelling in the custom field or notes.
How is pricing handled?
Pricing is quoted personally for your account tier and order volume. B2B accounts receive wholesale tier and package pricing.
What about installation-season timing?
Tell us your installation or Grand Session date. We confirm calendar feasibility in writing before you commit — no order proceeds on an unconfirmed deadline.
Which regions do you serve?
We currently serve the United States, Canada, the United Kingdom, and Australia, with more regions added as logistics are confirmed.
Do you handle other fraternal orders?
The catalog launches with Order of the Eastern Star regalia; the platform is built to extend to additional orders.
Still deciding? Ask us directly.